Our Roles & Ways of Being

A Professional

We maintain confidentiality and professional boundaries at all times and are dedicated to the highest level of professionalism, ethics, and integrity.

A Facilitator

We see ourselves as “dream facilitators” by expanding the range of opportunities and choices, while remaining hopeful and positive about what is possible.

A Coach

We understand that our primary responsibility is to provide coaching and support in a way that is positive, proactive, encouraging, comprehensive, and empowering; while meeting both the needs of the individual and the employer’s expectations.


A Liaison

We communicate and cooperate in a way that facilitates close working relationships between all people involved in the employment process.

A Community Educator

We provide education and information when necessary, to expand awareness and knowledge to others about supporting people with barriers to employment.

A Team-Player

We believe in the power of working together, collaborating and utilizing the collective strengths of our employees and our partners.

We know that the way we conduct ourselves as an employee, in each of these roles, has a direct impact on the reputation of our services and the individuals we support in employment.